One of the toughest challenges with managing access requests is the feeling that you’re always “on the clock.” Balancing multiple requests, each with their own timeline ticking towards zero can lead to stress and frustration, especially as files go overdue and staff capacity maxes out.

At this free, lunch-hour webinar, we’ll explorer a number of proven strategies and tips to make the most of your legislated timeframe and maintain on-time compliance. From leveraging available time extensions and holds to maximizing your processing efficiency, this session will help you overcome the clock, whether you’re managing requests off the side of your desk or as part of a dedicated team.

Presenter: Adrian Chalifour, Director of Access to Information Solutions