Access to Information Services

Are FOI requests getting you down?

Freedom of Information (FOI) and Access to Information (ATIP) laws are a cornerstone of Canadian democracy. Yet meeting the duties and deadlines of these laws can be a challenge for any public body. With budgets tightening and FOI talent tougher than ever to find, the ebbs and flows of incoming requests can feel impossible to manage at times, especially when large or complex requests land on your doorstep.

PrivacyWorks is here to help. We offer a full-service team of experienced FOI professionals available to you on an ongoing, as-needed basis. Our team can jump in at a moment’s notice at any stage in the process to ensure your requests are completed efficiently, effectively and to legislated standards.

We excel at FOI because we believe in it.

Where We Can Help

Our team of FOI experts can help you at every stage of your process to help you meet your statutory obligations. Let our full-service FOI shop make processing your records easy and more efficient to help you stay on top of legislated duties and deadlines.

End-to-end FOI/ATIP Request Processing

Our team can jump in and assist at all stages of processing your FOI requests. Our full-service FOI Shop can make processing your records easy and more efficient so that you meet your legislative deadlines.

  • Processing, sorting, de-duplicating and converting raw files/records

  • Harm review, redlining and redaction

  • Applicant and stakeholder communications

  • Information and Privacy Commissioner (OIPC) reviews and appeals

FOI/ATIP Training and Education

We can develop and provide a custom training program to help build your organization’s awareness and capacity to meet its FOI responsibilities. Whether you’re looking for an introductory session geared towards all staff, or targeted, in-depth training for your in-house FOI team, we’ve got you covered:

  • FOI 101: Introduction to FIPPA

  • In-depth, section-by-section legislative training

  • Fully customized FOI training programs

FOI/ATIP Program Review

Are you making the most of your in-house FOI resources? Are your current practices working… or working against you? Our team can conduct a thorough assessment of your current systems and processes, and develop a detailed roadmap, policies, documentation, templates and more to help transform your organization into an industry-leading FOI shop.

Coaching & Advisory Services

PrivacyWorks is one of the only companies that offers a full-service FOI consulting solution that meets the needs and requirements of the Canadian Public Sector. With our team-based approach and established tools, systems, and processes, we can add significant efficiencies and value to your FOI shop. Our public sector clients return to us time and time again because we offer secure and compliant systems, flexible billing, and a team that brings the highest level of dedication and legislative expertise.

Why choose PrivacyWorks to help with your FOI/ATIP requests?

PrivacyWorks is one of the only companies that offers a full-service FOI consulting solution that meets the needs and requirements of the Canadian Public Sector. With our team-based approach and established tools, systems, and processes, we can add significant efficiencies and value to your FOI shop. Our public sector clients return to us time and time again, because we offer secure and compliant systems, flexible billing, and a team that brings the highest level of legislative expertise.

Chat with us today to see how we can help your FOI team.